Shipping

Shipping Policy

To ensure you receive your items as quickly as possible and to guarantee your order reaches you when expected, please find our shipping policies below for all online orders. Our business shipping hours:

 

Monday — Friday, 8 a.m. — 2 p.m. CST, excluding national holidays

 

Holiday Orders 

Any Sourced orders placed December 22nd through December 31st will begin the processing period on January 3rd. Please keep in mind this does not reflect the shipping timeframe. 

 

Shipping Timeframes

All non-furniture items will be processed within 2 business days and shipping will take up to 3-5 business days.

 

All furniture items like sofas, chairs, rugs, beds, cabinets, lighting, etc. have the individual process times listed on each product page that can be found under the Shipping + Returns tab. Although Tomlin House provides estimated processing timeframes, there could be unexpected additional delays that Tomlin House is not responsible for. 

 

Orders placed on Friday after 2 p.m. CST, as well as orders placed on Saturday and Sunday, will be processed the next business day and delivered within the appropriate timeframe. 

 

Please note that Tomlin House is not responsible for carrier delays and will not be able to refund the shipping cost as it is directly paid to our providers.


Shipping Exclusions 

Unfortunately at this time we do not offer internationally shipping and are unable to ship to the following Non Continental U.S. territories: Alaska, Hawaii, Guam, Puerto Rico, and Virgin Island. Additionally we cannot ship to APO addresses. We apologize for any inconvenience and hope to expand our shipping services in the near future. 

 

Sales Tax

Sales tax will be calculated and collected at checkout where applicable.